Command Center Managed™
Your website is powered by Command Center, and we manage the CRM, automations, scheduling, communications, and customer workflows behind the scenes. You get the benefits without the complexity.
What's Included
Everything in WebCare Essentials™, plus a fully managed CRM and communication platform running behind the scenes.
Customer Relationship Management (CRM)
A centralized database where every lead, customer, and interaction is tracked. We manage it for you — adding contacts, updating statuses, and keeping records clean and organized.
Lead Tracking & Pipeline Management
Every lead enters a visual pipeline where we track their journey from first contact to closed deal. You always know where opportunities stand without lifting a finger.
Calendar Scheduling
Integrated appointment booking that syncs with your availability. Customers book online, confirmations send automatically, and reminders reduce no-shows.
Contact Management
All your customer information — names, emails, phone numbers, notes, and history — stored in one organized system. We keep it updated and accurate.
SMS & Email Capabilities
Two-way text and email communication built right into the platform. We send messages on your behalf and track every conversation in one thread.
Basic Automation
Automated workflows that handle repetitive tasks — welcome emails, follow-up sequences, appointment reminders — all running in the background.
Missed-Call Text Back
When a customer calls and you can't answer, they automatically receive a text message acknowledging the call and offering to help. Never lose a lead to a missed call again.
Lead Notifications
Instant alerts the moment a new lead comes in — via email, SMS, or app notification — so opportunities are never missed or delayed.
We Run It So You Don't Have To
This isn't software you have to learn. Our team builds, configures, and manages every aspect of your Command Center for you.
We Build Your Pipelines
We set up custom sales pipelines tailored to your business — defining each stage from new lead to won deal.
We Manage Your Automations
We create and maintain the automated workflows that nurture leads, send reminders, and keep your business running.
We Handle Communication Setup
SMS numbers, email templates, and messaging workflows are all configured and managed by our team.
We Monitor & Optimize
We watch your system, identify bottlenecks, and make adjustments to keep everything running smoothly.
How It Works in the Real World
A Customer Calls — You Miss It
Within seconds, they receive an automatic text: "Hi! Sorry we missed your call. How can we help you today?" The lead is logged in your CRM, you're notified instantly, and the conversation continues by text — no lost opportunity.
A Customer Wants to Book
They visit your website, pick a time slot from your live calendar, and book instantly. They get an automatic confirmation email and a text reminder the day before. You show up prepared, and no-shows drop dramatically.
A New Lead Comes In
They fill out a form on your site. Immediately: they're added to your CRM, entered into your sales pipeline at the "New Lead" stage, you receive a notification, and an automated welcome email sends. We track their progress through every stage.
Frequently Asked Questions
What does 'managed' mean exactly?
It means we handle the CRM, automations, scheduling, and communication tools for you. You don't log in, configure workflows, or manage pipelines — we do all of that behind the scenes. You get the benefits without the complexity.
Can I see my leads and customer data?
Yes. We provide regular reports and can share access to specific dashboards on request. But day-to-day management is handled by our team.
What if I need to change an automation or message?
Simply reach out to our team and we'll make the changes for you. Changes to workflows, templates, and pipelines are included in your plan.
How is this different from the Professional tier?
The Managed tier gives you the tools running in the background — we operate them for you. The Professional tier gives you full access and control over advanced automation, funnels, and marketing campaigns.
Get the Benefits Without the Complexity
Managed CRM, automation, scheduling, and communication — all for $97/month. We handle the platform. You focus on your business.
Get Started Today